Reputation Management
Manage, monitor, and improve your online reputation
Extract instant Insights to drive your success
Power your online reputation
Reputation Management brings all of the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation.
Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.
Examine how your business performs against the competition on search engines, in regards to reviews, ratings, total reviews, and perform social comparisons.
Machine Learning and AI analyze all customer reviews to show you what aspects of your business are praised or criticized. Turn these insights into strategies to improve.
Extract instant Insights to drive your success
Turn customer reviews into powerful Insights
Insights uses Natural Language Processing to analyze reviews automatically, discover keywords in your review content and display insights into your customers’ experience
Identify trending keywords in feedback to pinpoint what customers are talking about most—good and bad. View a trendline of positive and negative keywords to visualize changes in sentiment over time.
Powerful data uncovers the ‘why’ behind customers’ reviews to understand how customers really feel about their experience with your business.
Understanding the most prevalent keywords customers talk about helps you to uncover insights that lead to action! Make smart business decisions using data-backed knowledge right from your customers.
Not sure where to start?
Contact with our team
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Our Case Study
See how we improve our client's online visibility
We ran an online reputation report on BMW of San Francisco, and noticed that they had the wrong address listed on many sites across the web. Sites like Facebook, Yellowpages and Foursquare were leading customers to an incorrect address.